Terms of Service

1.1 These Terms constitute the entire agreement between you and Kvmkit ('we', 'platform') regarding the use of cloud Mac computing resources and related technical services. Plan descriptions, pricing rules, announcements, and order details confirmed by you that are published on the website all form part of these Terms.

1.2 You confirm that you have full legal capacity, or have been duly authorized. If acting on behalf of an organization, you warrant that you are authorized to bind that organization and assume corresponding liability.

1.3 We may, at our discretion and to the extent permitted by law, accept or refuse registration, orders, and customers from certain industries. For accepted orders, we may delay or cancel activation in cases of suspected fraud, unpaid balances, violation, or force majeure, and shall not be liable for anticipated profits except as otherwise required by law.

1.4 The Privacy Policy and these Terms together form the complete agreement. Personal information processing is governed by the Privacy Policy; fees, service availability, liability caps, and dispute resolution are governed by these Terms. Please read both.Privacy Policy.

2.1 The service is provided on an 'as-is' and 'as-available' basis. Specs, illustrations, and performance descriptions on the page are for reference only and do not constitute a guarantee of experience, throughput, or uninterrupted service in any particular business scenario, unless we provide a separate written SLA for that order.

2.2 An order you submit on the pricing page constitutes an offer; we accept upon confirming receipt of payment or sending an order confirmation notice. For obvious pricing errors, insufficient stock, or compliance reasons, we may decline or partially accept orders; any payment received will be processed as announced.

2.3 Where 'order without login' is supported, you must complete account binding and identity verification (if applicable) within the specified period, otherwise we may withhold activation or terminate the resource; prepaid amounts are handled per Section 8 and published rules.

2.4 After payment, resource activation depends on inventory, region, compliance review, upstream supply, and information and tickets you provide. Except for written commitments, we make no binding guarantee regarding activation timing; delays caused by your failure to cooperate are your own responsibility.

3.1 Prices are those displayed at the time you place and complete payment. We may adjust public pricing based on costs, exchange rates, taxes, or business strategy; adjustments have no retroactive effect on active, unexpired orders unless required by law or we notify otherwise. Currency, payment processing fees, and taxes are your responsibility per applicable local rules.

3.2 Daily billing is generally a one-time prepayment with no auto-renewal on expiry. For weekly/monthly/quarterly recurring billing, unless you explicitly disable auto-renewal on the order page or in account settings, we may auto-charge the next period per published rules before the current period ends. You must keep your payment method valid; unpaid balances constitute a material breach entitling us to immediately suspend or reclaim resources without refunding fees for the consumed period (unless legally required).

3.3 You must pay through the platform's designated payment channels. For chargebacks, chargeback abuse, or exploiting payment loopholes, we may permanently decline transactions, pursue outstanding amounts, and claim reasonable costs.

4.1 Your account and all access credentials (including passwords, tokens, and API keys) are for your exclusive use and at your own risk. We are not liable for losses caused by disclosure, credential sharing, or failure to exercise reasonable care.

4.2 To perform contractual obligations, security audits, and technical support, we may take reasonably necessary monitoring and access controls at the host's external side, console, and metadata layer with prior notice or as permitted by law without prior notice; you may not obstruct freezing or logging operations required for law enforcement cooperation or rights enforcement.

4.3 When we have reasonable grounds to suspect unauthorized access, fraud, money laundering, prohibited content, or attack activity, we may, without prior notice, restrict login, throttle, freeze orders, suspend instances, or delete non-compliant snapshots until the risk is resolved or you complete supplementary verification; business interruption or data unavailability resulting from these measures does not constitute a breach by us except where otherwise required by law.

4.4 Password reset and similar processes follow current in-site instructions; we may upgrade verification methods (e.g. manual review) to protect account security.

5.1 You warrant that your use of the service complies with all applicable laws and regulations and that you do not use resources for any illegal or infringing purpose. Prohibited conduct includes but is not limited to:

• Any conduct that is illegal in any relevant jurisdiction or that may expose the platform to administrative or criminal liability;
• Infringing third-party intellectual property, privacy, reputation, trade secrets, or disseminating unlawful content;
• Unauthorized intrusion, scanning, mining, spam, network abuse, or attacks against third parties;
• Using false identities, cashing out, money laundering, or disrupting pricing through abuse of promotions or payment systems.

5.2 Upon confirmed or reasonably suspected violation, we may unilaterally take actions including warnings, throttling, content removal, suspension, service termination, permanent account bans, reporting to regulators, and cooperating with evidence collection; to the extent permitted by law, we may withhold or deduct prepaid fees commensurate with the breach as a reasonable estimate of penalties/damages. We are not obligated to debate each point with you before taking such measures, but may explain afterwards subject to investigation obligations.

6.1 The legality, authorization, and backup of data and applications within your instance are your sole responsibility. Except where directly caused by our intentional misconduct or gross negligence, we are not liable for any data loss, corruption, or business interruption; you agree to maintain offline or cross-region backups for critical business scenarios.

6.2 Public network quality, upstream carrier routing, and third-party services are outside our control; except for written SLAs, we make no guarantee of consistent latency, bandwidth utilization, or availability for specific applications.

6.3 IP, bandwidth, and 'dedicated' descriptions are as stated on the product page and order. Where your illegal or abusive conduct results in IP reputation damage, blocking, or upstream reclamation, you bear the consequences and must pay to replace the resource (if applicable); we have no obligation to compensate you or third parties for indirect losses.

7.1 For technical upgrades, capacity scheduling, compliance adjustments, supply chain changes, or business strategy, we may change, replace, or discontinue certain features or regional availability, with reasonable advance notice via website, console, or email. If changes cause material detriment that cannot be reasonably mitigated, you may request a pro-rated refund for the unfulfilled portion (subject to our review; excludes promotional items, credits, and customized orders).

7.2 You may cancel per the applicable rules; activated and consumed periods, penalties, and orders terminated early due to your actions are non-refundable except as legally required or as we commit to in writing.

7.3 Where we terminate service due to unpaid balances or your breach, we may dispose of resources and billing accounts (including deleting instances and data) and recover outstanding amounts and reasonable enforcement costs (including attorney fees and preservation fees where claimable).

8.1 Refunds are subject to our published rules, special order terms, and written ticket/support responses. We may fully or partially deny refunds for customized, promotional, non-refundable, activated-and-consumed, or suspected abuse/fraud orders.

8.2 To the maximum extent permitted by law, regardless of the basis (contract, tort, or otherwise), our total aggregate liability to you for the service shall not exceed the net amounts actually paid by you to us for the disputed resource in the twelve (12) months preceding the dispute (excluding third-party collections and taxes); we are not liable for lost profits, loss of goodwill, data loss, indirect, or punitive damages, except for death or personal injury caused by our intentional misconduct or gross negligence, or as mandatorily required by law.

8.3 We are not liable, to the extent permitted by applicable law, for performance obstacles caused by force majeure, your or third parties' actions, government actions, upstream power or network outages, audits, or judicial measures.

9.1 We may revise these Terms at any time; revisions take effect upon publication on the website or on a future date stated therein. If a revision materially increases your cost burden or significantly restricts your rights, we will provide reasonable advance notice where possible; if you disagree, you should stop using the service and settle fees before the effective date, otherwise you are deemed to unconditionally accept.

9.2 You acknowledge that continued use of the service or payment for renewal constitutes irrevocable acceptance of the revised Terms.

10.1 The formation, interpretation, and performance of these Terms are governed by the laws of the jurisdiction where Kvmkit's operating entity is registered. If you are a consumer and the mandatory laws of your habitual residence are more favorable, those non-derogable rights may apply, but shall not automatically invalidate the remainder of these Terms.

10.2 Disputes should first be resolved through negotiation; if unsuccessful, they shall be submitted to the competent court at the place of registration of the operating entity. To the extent permitted by law or agreed otherwise, you agree not to initiate representative or class-action proceedings on behalf of parties other than yourself for the same dispute, except as required by mandatory procedural law.

Notices, invoices, and dispute documents relating to these Terms may be served to the email address registered in your account, console messages, or SMS; delivery is effective upon dispatch unless you prove the system was unavailable for an extended period. For questions about interpreting or performing these Terms, please contact us via theContact Uspage's official channels or by ticket; we may not substantively respond to communications via non-designated channels, anonymous communications, or communications lacking verifiable identity. For service of attorney letters or judicial documents, refer to the contact details published on the page.